The portal
Client CRM
Every client, visit, membership and treatment plan in one place — with the follow-ups that are actually due surfaced up front, instead of buried in a calendar nobody has time to read.
The bookings that quietly never happen — the call nobody answered, the member who stopped coming, the client overdue for a follow-up. North Harbour builds the software that finds that money and brings it back.
Get in touchA typical med spa leaks somewhere in this range every month to no-shows, lapsed memberships, and calls that go unanswered. None of it shows up on a report, because none of it was ever booked.
Every client, visit, membership and treatment plan in one place — with the follow-ups that are actually due surfaced up front, instead of buried in a calendar nobody has time to read.
Every unanswered call is captured and texted back automatically, within seconds. A caller who reaches voicemail books somewhere else; a caller who gets a text back books with you.
Agents that watch for the patterns a busy front desk cannot: members who have quietly stopped booking, clients past due for a return visit, repeat no-shows worth a personal call.
Tell us how your front desk runs today and we will show you where the revenue is going.
scottkirwin@northharboursolutions.com